Get in Touch With Us
Got a question about how we rank California online casinos, spotted something that needs updating, or just want to tell us what we got right (or wrong)? This page covers how to reach the Cali Online Casinos team and what happens once your message lands with us.
Ways to Reach Our Team
Email is the best way to contact us. We read every message that comes in and try to reply within a couple of working days. Send your note to [email protected] and let us know upfront what it's about — a review, a promotion detail, a technical issue with the site, or something else entirely. That helps us route it to the right person and get back to you faster rather than going back and forth on the basics.
What We're Happy to Hear About
- Review accuracy — If something we've published about a site's bonus terms, banking options or eligibility looks out of date, tell us. Casino offers and terms change, and we'd rather fix a mistake than leave it standing.
- General questions — Not sure how welcome bonuses, wagering requirements or payout timelines work in practice? We're glad to point you in the right direction, though we'd always encourage checking the operator's own terms too.
- Site feedback — Found a broken link, a confusing table, or a page that's hard to use on mobile? Let us know exactly where and we'll take a look.
- Content suggestions — If there's a California-specific casino topic you think we should cover, or an angle we've missed, we're open to hearing it.
- Partnership or editorial enquiries — If you represent a business and want to discuss working with us, introduce yourself and explain what you have in mind.
If You Need Support Around Your Gambling
If you or someone close to you is struggling to keep gambling under control, please say so in your message and we'll point you toward help — but please don't wait on us. Free, confidential support is available right now through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also reach the state's problem gambling program (CalGETS) for local resources. Most licensed operators also offer their own tools, including deposit limits and self-exclusion, which you can set up directly through your account.
What Happens After You Email Us
A real person reads and answers every message — we don't rely on automated replies. Our usual response window is around two working days, though it can run a little longer during busier periods. If your enquiry is urgent, particularly anything related to responsible gambling, please use the helpline above rather than waiting for a reply from us.
Before You Get in Touch
A few things worth knowing beforehand:
- We review and compare California online casinos; we don't operate any casino ourselves, so we can't process deposits, withdrawals or account issues on an operator's behalf. Those go directly to the casino's own support team.
- Our rankings and ratings reflect independent research into game selection, bonus terms, banking, payout speed and mobile experience — commercial relationships with any site listed do not affect where it sits on the page.
- Everything on this site is intended for readers who are 21 or older and legally able to gamble in California. If you're contacting us with a question about eligibility, our other casino coverage may also be useful background, alongside checking any operator's own terms directly.
Thanks for taking the time to read this far — we appreciate anyone who takes the trouble to reach out, whether it's a correction, a compliment, or a question we haven't answered yet.